Additional services


Guests who come to our health resort by car are welcome to park their vehicle at our parking lot for free (if spots are available).

Please be aware that for your safety, we conduct a search of all vehicles entering our resort.


We provide daily concert and entertainment programs to our guests daily, as well as movie nights, comedy nights, children’s entertainment programs, and television broadcasts of sports events (local telephone number — 866).

ATM machine

We have a Sberbank ATM machine for our guests on the premises of our resort.

WI-FI Internet

We offer WI-FI Internet connection everywhere on the premises of our resort. This wireless Internet is available 24 hours a day. Each guest is given 1.5 Gb of free Internet traffic for the first 7 days of your stay, and 1 Gb of free Internet traffic for each additional week’s stay at the resort.

Swimming pools, Finnish sauna, and Turkish baths

Open daily from 6:30 to 23:30 (local telephone number — 135).


Our library is located on the 1st floor in the business center of our health resort. The library is open daily from 9:00 to 21:00 (local telephone number — 866).

Business center

Our business center is located on the 1st floor, next to our lobby bar. We provide personal computers with Internet access and printing capabilities, a fax machine for sending and receiving faxes, a copy machine, and scanner. Our business center is open daily from 9:00 to 21:00 (local telephone number — 866).

Wake-up call

Our telephone operator can give you a wake-up call at your requested time (local telephone number — 0).

Panorama main dining hall

Buffet style dining hall (local telephone number — 881)

Breakfast from 8:00 to 10:00
Lunch from 13:00 to 15:00
Dinner from 18:00 to 20:00

Ironing rooms

Located on the 5th floor.

Mountain bikes

Our guests can change up their rest by renting modern mountain bicycles at Plaza Health Resort and taking a bike ride through the city or the resort park.

Children’s beds

If you need a children’s bed, please call our Service Center or the reception (local telephone number — 0).

Children’s club

Our children’s club works from 9:00 to 22:00 daily (local telephone number — 840).

Ordering tickets

Our guests can order plane and train tickets through our concierge service (local telephone number — 0).

Ordering a taxi

Our guests can order a taxi at any time of the day. Please call our Service Center to do so (local telephone number — 0).

Medical gymnastics room

Located in the medical center (local telephone number — 234).

Outside playground for children

Located in the health resort courtyard.

Concierge service

Our consultants will be happy to help you in any situation, and will give you all the necessary information or services (ordering and delivering flowers, reserving plane or train tickets, providing information about places of interest in the area such as museums, stores, night clubs, and markets, etc.) (local telephone number — 0).

Conference hall

We have a modern conference hall equipped with all the necessary technology. The conference hall seats up to 20 people.

Nanny service

If you would like a nanny to look after your children, please call our children’s club (local telephone number — 840).

Baggage carriers

Please call our reception for any questions concerning baggage handling (local telephone number — 0).

Payments for services

You can pay for services at Plaza Health Resort with cash in Russian rubles, or with bank cards (Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro, Diners Club International, JCB, STB). We also accept non-cash advance payments.

Laundry service

Dear guests, you’ll find a special order slip in your room for requesting laundry services. Please fill in this slip, put your laundry in the special bag, and leave the slip on top of the bag. We will wash your laundry within 24 hours (local telephone number — 806).

Check-out time

Dear guests, we remind you that check-out time at our resort is 12:00 noon. To extend your stay, please call our reception.

Room service

Our guests can use our room service to order meals and drinks in their rooms (local telephone number — 19).

Beauty salon

Our beauty salon offers our guests manicures, pedicures and hairdressing services. The beauty salon is open from 12:00 to 18:00 (local telephone number — 843).

Personal safe in your room

Each room has a mini safe which you can use to store your money and valuables. Instructions on how to use the safe are provided alongside the safe.

Satellite television in your room

You will find a list of television stations in your room.


To get a transfer to an airport or train station, please call our Service Center (local telephone number — 0).


Our guests can use the gym located in our medical center.


To organize individual or group excursions, please call our consultant.

Any questions?

Use our contact form and we will get back to you as soon as we can.